The following information outlines the terms and conditions upon which BK Furnishings supplies its products or services. By purchasing any of these goods or services, you agree to be bound by these terms. Terms and Conditions www.domain name is a division of BK BUILDERS, 2/3, Ground Floor, Nitai Nagar, Choto Bandhu Sporting Club, Purba Jadavpur, Kolkata, West Bengal 700099. GSTIN: 19HTDPK3618H1ZH
We accept the following payment methods: Credit or Debit Card, wallets, net banking, UPI
You have the right to cancel a product or services (customisations of print or design) within 2 hours of payment, provided that the services agreed within the contract have not already started.
We do not offer refunds on customised products (custom sized murals, custom designs).
Any products or services with apparent defects caused by BK Furnishings will be replaced.
We will make every effort to deliver orders and services in good time. Our quoted delivery times are approximate. Delivery can take place up to 30 days from the start of the contract (once payment is received). We cannot be held responsible for delays or errors made by third party courier or postal services. We will always ensure that the order is securely sealed in rigid packaging. Any damage that the package may incur during transit should be noted upon delivery and signed for as damaged.
We use third party courier services, we are not responsible for delays on the way. No refund will be processed till 28 days of shipment if package is not received.
The customer is responsible for any customs duties and taxes levied at the point of entry into the destination country.
The product should be inspected prior to installation. Any defects should be reported to BK Furnishings prior to installation; claims cannot be made after the product has been used or installed.
Please note we do not provide installation we only supply wallpapers and decorative lighting. However if you require assistance, our customer support team will be happy to connect you to local installers (in select cities) who can install on paid basis. Hanging costs will not be refunded, therefore please be sure to check the condition of your product before hanging or mounting. We are not responsible for impacts due to seepage, wrong wiring, use of chemicals or any external damage.
Although we can provide contact information for such installers in major cities around the world, please note that they are not affiliated with our team, and we are not responsible for any issues related to wall preparation or installation.
Minor variations in colour may occur in products sometimes, we can only offer replacements when it is agreed that the variations are evidently noticeable.
Variations of colours may occur between on-screen proof and physical product. We cannot be held responsible for discrepancies between monitor settings. Where colour matching is important, we recommend and offer a printed sample prior to purchase to ensure colours are acceptable.